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Video from DistribuTECH 2019: Entergy COO Paul Hinnenkamp

Hinnenkamp detailed how Entergy planned to spend more than $11 billion in capital investments over the next three years. The New Orleans-based utility is expanding its clean energy footprint from a small, 1-MW solar-storage pilot project to more than 1,000 MW in renewables .
Video from DistribuTECH 2019: Entergy COO Paul Hinnenkamp

Paul Hinnenkamp had plenty to say about the changing utility business model, making big investments in renewables and smart meters, safety and even the Super Bowl.

In an interview with Rod Walton shortly after his keynote address at DistribuTECH in New Orleans, the Entergy Corp. chief operating officer highlighted how his century-old utility must transition from being a supplier to being a partner with customers. The utility business model must be more than providing a product.

“Too often we looked too narrowly at the business,” Hinnenkamp said. “We need to look at the outcomes for all of our customers, be it residential, industrial, commercial. What outcomes do they need in their lives and how can we partner with them to create those outcomes?”

Hinnenkamp detailed how Entergy planned to spend more than $11 billion in capital investments over the next three years. The New Orleans-based utility is expanding its clean energy footprint from a small, 1-MW solar-storage pilot project to more than 1,000 MW in renewables either in operation or under development.

The company has invested in its zero-emissions nuclear fleet and begins its automated meter rollout this year.

“We’ll get after the infrastructure,” he said. “We have three million automated meters we’re installing; we’ve already started this year.”

Hinnenkamp took time to tell DistribuTECH attendees that New Orleans was a fun city with great food, music and people. And it was a city still mourning–or celebrating, it was hard to tell–not making it to the Super Bowl after a highly criticized non-call by the referees in the NFC championship game.

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